Privacy Policy
At Dreamdiary Concept LTD, we place great importance on respecting and safeguarding your privacy and personal data. This privacy policy outlines crucial details about who we are, how and why we collect, use, and share your personal data, as well as your rights in relation to this information.
We encourage you to carefully read this policy to understand how we handle your data during our interactions with you, including providing our products and services through our website, www.dreamdiaryconcept.com
- Who We Are – Dreamdiary Concept LTD in Abuja, Nigeria (referred to as “we,” “us,” or “our” in this privacy policy). Depending on your location, we act as the controller responsible for your personal data.
- Personal Data – We Collect Personal data, or personal information, refers to any data that can identify an individual. It excludes anonymous data where personal identity has been removed. We collect and utilize various types of personal data, some of which you may choose to provide to us. These include:
- Identity Data, such as your first and last name.
- Contact Data, including your address, email address, and mobile phone number.
- Transaction Data, encompassing details of products and services you’ve purchased from us, along with financial information.
- Profile Data, which incorporates information about services we’ve provided to you, your interests, preferences, feedback, and survey responses.
- Technical Data, collected automatically through interactions with our website using cookies and similar technologies. More information about this can be found in our cookie policy.
Please note that our website is not intended for use by children, and we do not knowingly collect data related to children.
How We Collect Your Personal Data We employ various methods to collect data from and about you, which include:
- Direct interactions: You may provide us with Identity and Contact Data by filling in forms on our website, contracting with us for products or services, or corresponding with us via website forms, phone, email, or other means.
- Automated technologies or interactions: When you interact with our website, Technical Data may be automatically collected through the use of cookies and similar technologies. For more information, please refer to our cookie policy.
- Third parties or publicly available sources: We may receive personal data about you from third parties, such as credit reference agencies, customer due diligence providers, analytics providers like Google, and through automated monitoring of our website and technical systems, ensuring compliance with legal and regulatory obligations.
How and Why We Use Your Personal Data We only use your personal data when permitted by law. Our primary reasons for processing your personal data include:
- To perform a contract with you or take steps at your request before entering into a contract, such as providing and distributing products and services.
- For our legitimate interests or those of a third party, such as improving efficiency, training, quality control, preventing and detecting fraud, ensuring the confidentiality of commercially sensitive information, conducting customer checks, and using data analytics to enhance our website, products, services, and marketing.
- To comply with our legal and regulatory obligations, including gathering and providing information required for audits, enquiries, or investigations by regulatory bodies.
- Special Category or Sensitive Personal Data We do not collect special category or sensitive personal data. However, if we ever do so, we will ensure compliance with applicable laws.
- Cookies For information on our use of cookies, please refer to our cookie policy on our website.
- International Data Transfers Your data may be transferred to and stored in a country different from your own. When we transfer personal data across borders, we take legally required steps to ensure adequate safeguards to protect your data in accordance with this privacy policy. We acknowledge that internet transmission is not entirely secure, but we take appropriate measures to protect your data upon receipt.
- Sharing Your Personal Data We may disclose your personal data to other companies within our group or to third parties, including authorities, advisors, IT service providers, and third parties engaged for the purposes mentioned in this policy.
- Data Retention We will not retain your personal data longer than necessary. Different retention periods apply depending on the type of personal data collected. When it is no longer required, we will either delete or anonymize your data. For more information, please contact us.
- Your Rights Under applicable data privacy laws, you have certain rights regarding your personal data, including:
- The right to access your personal data.
- The right to request correction of any inaccuracies in your personal data.
- The right to request the erasure of your personal data in certain situations.
- The right to request restrictions on the processing of your personal data.
- The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to a third party.
- The right to object to the processing of your personal data for direct marketing and certain other situations.
- The right not to be subject to automated decision-making based solely on automated processing.
If you wish to exercise any of these rights, please contact us.
- Links to Third-Party Websites Our website may contain links to other sites not under our control. We are not responsible for the privacy practices or policies of these websites. Therefore, we recommend reviewing the privacy policy of every website you visit, whether or not linked to our site.
- Security We maintain industry-standard security measures to protect the personal information you provide. However, please understand that no electronic storage method can be entirely secure. If you have any questions about our security procedures, please email us.
- Legal Disclaimer We reserve the right to disclose your personally identifiable information as required by law or when necessary to protect our rights, comply with a judicial proceeding, court order, or legal process served on our website.
- Changes to Our Privacy Policy We retain the right to modify or amend this privacy policy at any time. Any future changes will be posted on this page. It is your responsibility to review this policy each time you provide information to us.
- Contact If you have any questions or concerns regarding this privacy policy, please feel free to contact us using the details provided on our website.